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Escalator Inspection

Identify the Cause. Evaluate the Risk. Make the Right Decision.

AGI provides independent engineering inspection of damaged, malfunctioning, and high-risk escalators—supporting safe repair, restoration, replacement, and return-to-service decisions.

Passenger safety and operational reliability begin with an independent assessment.

Why Professional Inspection Matters

Escalators are complex mechanical and electrical transportation systems. Hidden defects in drive, brake, control, safety, and structural components may remain undetected after an incident.

Fire Damage

Heat, smoke, and soot affecting mechanical and electrical components.

Flood Damage

Moisture, corrosion, contamination, and deterioration.

Mechanical Failure

Wear or failure of chains, bearings, rollers, and drive systems.

Electrical Failure

Controller, wiring, motor, sensor, or protection faults.

Lightning & Surge

Transient damage to controls and protection devices.

Impact Damage

Physical damage from accidents, foreign objects, or movement.

What We Inspect

The inspection addresses both visible and hidden conditions affecting safety, reliability, and long-term performance.

Component

Inspection focus

Steps and step chain

Wear, deformation, alignment, elongation, tension, and mechanical damage

Handrail system

Speed synchronisation, tension, wear, and physical condition

Drive motor and gearbox

Overheating, contamination, leakage, wear, and operational integrity

Main drive chain and brakes

Tension, alignment, damage, safe stopping, and holding performance

Controller and safety switches

Electrical faults, contamination, control errors, and protective response

Comb plates and guide rails

Alignment, damage, obstruction risk, wear, and deformation

Structural framework

Corrosion, distortion, impact damage, and structural integrity

Independent Escalator Assessment

AGI examines the complete system rather than assessing a single visible symptom.

Safety Assessment

Identify immediate passenger and operational risks.

Mechanical Inspection

Examine steps, chains, rollers, motors, gearboxes, brakes, and drive components.

Electrical Assessment

Inspect controllers, wiring, sensors, safety circuits, and protection systems.

Failure Analysis

Determine the probable cause based on inspection evidence.

Repair Evaluation

Assess restoration feasibility and validate the technical basis of proposed work.

Independent Reporting

Document findings, risk, recommendations, and supporting evidence.

Our Escalator Inspection Process

A structured inspection keeps the safety decision traceable from isolation through reporting.

01

Safety Assessment

Evaluate immediate risk and confirm whether isolation should continue.

02

Visual Inspection

Inspect structural, mechanical, and electrical components for visible damage.

03

Mechanical Assessment

Examine drive systems, chains, rollers, brakes, and moving components.

04

Electrical Assessment

Inspect controllers, motors, sensors, wiring, and safety circuits.

05

Failure Analysis

Determine probable cause using engineering evidence.

06

Repair Evaluation

Assess whether safety can be restored through repair or restoration.

07

Risk Assessment

Evaluate reliability and future maintenance considerations.

08

Technical Report

Provide findings, recommendations, and supporting documentation.

Safety, Condition, and Cause

The decision to return an escalator to service must be supported across the whole system.

Mechanical

  • Drive systems
  • Chains and rollers
  • Braking mechanisms
  • Structural framework

Electrical

  • Controllers and motors
  • Sensors and switches
  • Safety circuits
  • Protection systems

Decision

  • Root cause
  • Operational risk
  • Repair feasibility
  • Return-to-service requirements

Repair or Replace?

AGI evaluates whether safety and reliable performance can be restored, then identifies the testing required before return to service.

Repair or Restore

  • Safety can be recovered
  • Components remain serviceable
  • Testing can verify performance
  • Lifecycle remains acceptable

Replace

  • Safety cannot be restored
  • Damage is too extensive
  • Reliability remains uncertain
  • Lifecycle case does not support repair

Industries We Support

Independent escalator inspection for public and high-traffic environments.

Shopping centres

Commercial buildings

Hotels

Hospitals

Airports

Railway stations

Public buildings

Mixed developments

Why Choose AGI?

Objective analysis focused on passenger safety, technical justification, and lifecycle decisions.

Independent Assessment

Objective inspection based on evidence rather than equipment sales.

Failure Investigation

Identify the underlying cause, not only the visible symptom.

Mechanical & Electrical Expertise

Assessment of the complete escalator system.

Repair Cost Validation

Evaluate whether repair or replacement proposals are technically justified.

Detailed Reporting

Documentation for owners, insurers, and other stakeholders.

Safety-Focused Advice

Recommendations that prioritise passenger safety and reliable operation.

Frequently Asked Questions

How often should escalators be professionally inspected?

Routine inspection and maintenance should follow manufacturer requirements and applicable regulations. Independent inspection is particularly valuable after fire, flooding, failure, impact, or major repair.

Can a flood-damaged escalator be restored?

Often, depending on contamination, corrosion, and mechanical or electrical damage. Engineering assessment determines technical and economic viability.

Can an escalator appear normal but still be unsafe?

Yes. Hidden defects in drive, brake, and control systems may not be visible during a routine check.

Can the report support an insurance claim?

Yes. AGI can document condition, damage, probable cause, risk, and recommended corrective action for relevant stakeholders.

What happens after the inspection?

Clients receive an independent engineering report with observed damage, likely cause, risk assessment, and recommendations for repair, restoration, or replacement.

Make Safety the First Priority

Before a damaged or malfunctioning escalator returns to service, arrange an independent engineering assessment of its condition, cause, and risk.